Refund Policy
Effective date: April 14, 2026
This Refund Policy explains when you may be entitled to withdraw from a purchase or receive a refund for a paid subscription to domainnotifications.com (the "Service"), operated by My Web LLC, a company registered in Hungary (registered address: Hungary, 1137 Budapest, Katona József utca 25; VAT number: HU14373134; D-U-N-S: 401231538).
This Policy applies to subscription transactions completed by consumers and businesses. If applicable consumer protection law gives you additional or non-waivable rights, those rights apply. Nothing in this Policy limits your mandatory consumer rights.
1. Global Refund Policy
My Web LLC does not provide discretionary refunds. Refunds are available when you exercise an applicable statutory withdrawal, cancellation, or refund right described in this Policy or required by applicable law.
Refunds will not be issued where there is evidence of fraud, refund abuse, or other manipulative behaviour.
This Policy does not affect consumer rights for a service that is not as described, faulty, or not fit for purpose. Depending on the specific facts, persistent technical defects or material product defects that prevent access to the features or benefits described for your subscription may qualify for a refund under applicable consumer protection law.
Refund requests must be made within the applicable statutory period described below. If you receive a refund under this Policy, your access to the refunded subscription will cease.
2. Country-Specific Rules
Where local consumer protection laws grant unconditional withdrawal or cancellation rights, those rights apply and override any inconsistent term. Where regional differences apply within a country, My Web LLC applies the highest standard of protection reflected below.
2.1 European Union / EEA / Switzerland / United Kingdom
Consumers have a 14 calendar day statutory right to withdraw from some digital service contracts and receive a full refund.
This right applies to the first payment under a subscription contract. It does not apply to later subscription renewal payments, except that consumers who completed a transaction in the United Kingdom and have an annual subscription have a new 14 calendar day withdrawal period starting on the day the subscription auto-renews for another year. If a subscription includes a free trial, a new 14 calendar day withdrawal period starts when the free trial ends and the first paid period begins.
The right to withdraw may not apply to digital services that have started with your express consent where applicable law permits withdrawal rights to be waived. To exercise this right, you must request a refund within 14 calendar days from the transaction date.
2.2 Turkey / Israel
Consumers have a 14 calendar day statutory right to withdraw from some digital service contracts and receive a full refund. To exercise this right, you must request a refund within 14 calendar days from the transaction date.
2.3 South Korea / Brazil / China
Consumers have a 7 calendar day unconditional right to cancel digital service contracts after delivery or first access and receive a full refund. To exercise this right, you must request a refund within 7 calendar days from the transaction date.
2.4 Canada
Consumers have a 7 calendar day unconditional right to cancel digital service contracts after delivery or first access and receive a full refund. To exercise this right, you must request a refund within 7 calendar days from the transaction date.
2.5 Singapore
Consumers have a 5 calendar day unconditional right to cancel digital services after delivery or first access and receive a full refund. To exercise this right, you must request a refund within 5 calendar days from the transaction date.
3. How to Request a Refund
To withdraw, cancel, or request a refund, email [email protected] from the email address associated with your account. Include the transaction date, the workspace or subscription concerned, and the legal basis for your refund claim, such as the country-specific statutory withdrawal right you are exercising or details of a technical or product defect.
If eligible, refunds will be processed using the same payment method where possible and within 14 calendar days after approval of the request.
We use our transaction records and records from the applicable payment provider to verify eligibility and timing, but those records do not override your statutory rights.
If a transaction is not eligible for a refund, you may still cancel the subscription at any time to prevent future billing. Subscription cancellation takes effect at the end of the current billing period and prevents further renewal charges.
4. Chargebacks and Payment Disputes
We encourage you to contact My Web LLC at [email protected] before raising a chargeback or dispute with your bank, card issuer, or other payment provider.
If you initiate a chargeback or payment reversal, access to the relevant subscription may be temporarily suspended while the matter is reviewed.
On receipt of a chargeback or payment dispute, we or the applicable payment provider may provide payment details and relevant account records to the payment network, bank, card issuer, or payment provider handling the dispute.
This does not affect your lawful rights to dispute a charge under card-scheme rules or applicable consumer protection law.
5. Updates to This Policy
We may update this Policy from time to time. The version in effect at the time of your transaction governs that transaction. We recommend saving or printing a copy for your records.
6. Governing Law and Resolving Disputes
This Policy is governed by the governing law and dispute resolution provisions in our Terms of Service, except where mandatory consumer protection laws in your jurisdiction provide otherwise.
7. Contact
Questions about this Policy or refund requests should be sent to:
My Web LLC
Hungary, 1137 Budapest, Katona József utca 25
Email: [email protected]